Returns & Exchanges
At Routine Vinyl, we want you to be completely satisfied with your collection. If your record arrives damaged or doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and a brief explanation of the reason for your return or exchange.
Prepare Your Package
Securely pack the vinyl in its original mailer, ensuring the record and sleeve are protected from potential transit damage.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing